This Digital Millennium Copyright Act policy ("Policy") applies to the thealpenforce.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") and outlines how this Website operator ("Operator", "we", "us" or "our") addresses copyright infringement notifications and how you ("you" or "your") may submit a copyright infringement complaint.

Protection of intellectual property is of utmost importance to us and we ask our users and their authorized agents to do the same. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA") of 1998, the text of which can be found at the U.S. Copyright Office website.

What to Consider Before Submitting a Copyright Complaint

Please note that if you are unsure whether the material you are reporting is in fact infringing, you may wish to contact an attorney before filing a notification with us.

The DMCA requires you to provide your personal information in the copyright infringement notification. If you are concerned about the privacy of your personal information, you may wish to use an agent to report infringing material for you.

Notifications of Infringement

If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification ("Notification") using the contact details below pursuant to the DMCA by providing us with the following information:

• Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notification, you may provide a representative list of the copyrighted works that you claim have been infringed.
• Identification of the infringing material and information you claim is infringing (or the subject of infringing activity), including at a minimum, if applicable, the URL or URLs of the web pages where the allegedly infringing material may be found.
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature (typing your full name will suffice) of the copyright owner or a person authorized to act on their behalf.

All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services to avoid making mistake and ensure compliance of your Notification.

Filing a DMCA complaint is the start of a pre-defined legal process. Your complaint will be reviewed for accuracy, validity, and completeness. If your complaint has satisfied these requirements, our response may include the removal or restriction of access to allegedly infringing material. We may also require a court order from a court of competent jurisdiction, as determined by us in our sole discretion, before we take any action.

If we remove or restrict access to materials or terminate an account in response to a Notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access.

Notwithstanding anything to the contrary contained in any portion of this Policy, the Operator reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications.

The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.

Changes and Amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will send you an email to notify you.

Reporting Copyright Infringement

If you would like to notify us of the infringing material or activity, you may do so via the contact form or send an email to support@thealpenforce.com

This document was last updated on March 30th, 2021

SHIPPING TIME NOTES

• Some items are ineligible for expedited shipping – such as watches containing lithium batteries. These items will be marked as such in the product description.
• Expedited shipping is not available for shipments outside the continental United States; please allow additional time for your order to arrive at these locations. Orders to P.O. boxes, US territories, or military APO/FPO addresses will ship via United States Postal Service (USPS). Delivery dates are subject to order cut-off times or carrier delays.
• If you feel that delivery may be delayed for any reason, then simply contact us and we will do our best to find the most convenient solution.
• If the parcel arrives later than the declared time, you can claim compensation for the shipping cost or a discount coupon. Contact us and we will offer you the best possible option of either compensation for the shipping costs or a discount coupon in case the delivery was free. Please note that the discount value and type of the coupon may vary depending on the current store promotions.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse. It depends on which one has specific items available for faster delivery. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we will send you a new package again.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

No. We cover all customs taxes and duties. However, we are not responsible for delays caused by the customs department. For details of possible delays, please contact your local customs office.

HOW I CAN CONTACT YOU REGARDING MY SHIPPING?

Our support team is always ready to assist you with any questions you have. They will do their best to provide an extraordinary experience with our shop. Use this link to choose the most convenient way to connect with us.